Showcasing our success

COORDINARE, as the South Eastern NSW PHN, aims to facilitate a collaborative, integrated and responsive health care system through effective communication, commitment and partnerships. Below we have produced a series of documents and case studies, showcasing some of the successful projects which foster innovation and collaboration within our region.

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ADVANCE CARE PLANNING AT PARKES STREET

Advance care planning – planning for your future health care − is important for everyone, yet many people know very little about it. With assistance from COORDINARE, Parkes Street General Practice in Helensburgh is one of four medical practices In the Illawarra region taking action to help their patients learn about and plan for the end of life they hope for.

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LUNCHBOX FOR LEARNING

Through COORDINARE’s ‘Pitch Night’ initiative in 2019, SCARF Refugee Support was awarded funding for a new program to connect socially and explore ways to improve school lunch box nutrition.

'Lunchbox for Learning' supports parents to build their food literacy and capacity to prepare healthy lunches and snacks for their school-aged children, as well as make better food choices at home.

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DEADLY WOMEN, DEADLY KIDS

At COORDINARE’s 2019 ‘Pitch Night’, Coomaditchie United Aboriginal Corporation (Coomaditchie) successfully pitched their idea for a new healthy lifestyle initiative aimed at tackling some of the main drivers of poor health outcomes for Aboriginal people, leading to the launch of 'Deadly Women, Deadly Kids'.

This initiatives offers a fresh approach to meeting the needs of communities who traditionally tend not to access mainstream health facilities and services.

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PHARMACIST IN THE PRACTICE: REDUCING MEDICATION-RELATED PATIENT HARM

Funding from COORDINARE enabled a consultant pharmacist to be embedded at Woonona Medical Practice, a general practice located in the Northern Illawarra, for several months during 2019-2020. 

Patients identified at high-risk of medication-related harm were offered a consultation with the pharmacist, with a focus on patients prescribed opioids.

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IMPROVING KIDNEY HEALTH IN GENERAL PRACTICE

Funding from COORDINARE supported Worrigee Street Medical Centre − a general practice located in Nowra – to work in partnership with the Illawarra Shoalhaven Local Health District to implement a quality improvement activity through Kidney Health Australia.

Practice-led quality improvement activities aimed at better detection and management of chronic kidney disease (CKD) are an important means of improving kidney health in the general public.

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CLOSING THE GAP WITH BEYOND EMPATHY

Beyond Empathy works with communities across Australia to generate positive social change. With strong connections to First Nations communities, their team of artists, mentors, community workers, practitioners, and leaders forms creative partnerships with people in need.

At COORDINARE's 2019 'Pitch Night', Beyond Empathy successfully pitched their idea to receive COORDINARE funding: a unique and inspiring podcast project called 'SHIFT'.

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ABORIGINAL HEALTH REPORT CARD 2019/20

The 2019/20 Aboriginal Health Report Card is the second we have produced in this series and shows how COORDINARE is working alongside communities to Close The Gap for Aboriginal peoples to improve their health and emotional and cultural wellbeing.

COORDINARE is committed to improving Aboriginal health and wellbeing, and to commissioning culturally appropriate and sensitive health services for local Aboriginal peoples.

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CONSUMER ENGAGEMENT REPORT CARD 2019-2020

‘Putting Consumers Front and Centre in All That We Do’ is the first of six strategic priorities endorsed by the COORDINARE Board in 2017.

The Consumer Engagement Report Card showcases the different engagement activities COORDINARE has been involved in throughout 2019 and 2020 - this is our report card and we couldn’t have done it without you.

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EUROBODALLA COMMUNITY RECOVERY DAY: RECONNECTING AFTER THE BUSHFIRES

The isolated communities of Nerrigundah, Cadgee, Belowra and Tinpot were particularly hard hit by the Black Summer of 2019-2020. 

The Nerrigundah Agricultural Bureau Community Support Get-Together was a community recovery event held in March 2020 to help locals in the region reconnect and re-engage, and to provide a much-needed boost to community morale. 

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'MONGARLOWE MOZZIES': CLOSURE AND A NEW BEGINNING AFTER THE CURROWAN FIRE

During the Black Summer of 2019-2020, fighting the massive Currowan fire became the number one priority for those living in the Braidwood region.

A group of people from surrounding properties banded together to help local Rural Fire Service crews protect the nearby community of Mongarlowe, becoming known as the ‘Mongarlowe Mozzies’. A community event was also held in recognition of these great efforts.

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TOWAMBA ‘FIREFLIES' LIGHT UP THE BEGA VALLEY: USING ART TO HEAL

‘Fireflies’ was a unique community art making project that began after the Towamba township had been saved by local fire-fighting crews during the Black Summer of 2019-20.

Students from the local public school were given the opportunity to express their experiences and explore the regrowth and renewal of their forests through collaborative creative painting, during the first half of the 2020 school year.

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'WELLBEING DAY' FOR SHOALHAVEN FAMILIES: ULLADULLA PUBLIC SCHOOL STEPS UP

In the wake of the Black Summer 2019-20 bushfires, the heavily-affected community of Ulladulla organised a Wellbeing Day.

Led by Ulladulla Public School, the Wellbeing Day aimed to help families reconnect and link in with relevant support services, with close to 1000 people in attendance.

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HOLISTIC HEALTH CARE FOR NEWLY-ARRIVED REFUGEES

General practices are uniquely placed to offer holistic health care for newly-arrived refugees, who often present with complex trauma-associated symptoms impacting their health and wellbeing.

Enhancing patient care through targeted bio-psycho-social support was one of 13 initiatives supported by COORDINARE. It was part of a project, designed to build the capacity and capability of our region’s general practices to move towards the PCMH model of care.

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PHARMACISTS IN GENERAL PRACTICE

Pharmacists in general practice is an initiative in which a non-dispensing pharmacist is included in the healthcare team of a general practice, with the aim of providing medication-related clinical and education services to patients.

This was one of 13 initiatives supported by COORDINARE, as part of a project designed to build the capacity and capability of our region’s general practices to move towards a PCMH model of care.

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OUR PEER WORKFORCE

The peer workforce is reshaping the way mental health services and supports are delivered. Peer workers are people who have experienced mental health issues first-hand and are able to use this experience to help others.

COORDINARE is taking an innovative approach to building our region’s peer workforce in transforming mental health services and support systems towards a recovery orientation.

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SOUTHERN NSW INTEGRATED CARE STRATEGY

The Southern NSW Integrated Care Strategy outlines the commitment of COORDINARE and Southern NSW Local Health District to work collaboratively to integrate healthcare for residents living in Southern NSW.

Integrated care is a collaborative approach to strengthen person-centred health care delivery through the provision of coordinated, high quality care across the lifespan.

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CARE TRANSITION

General practices are uniquely positioned to support their patients who have been recently discharged from hospital, and can help prevent unnecessary and costly re-admission.

Sharp Street Surgery’s care transition project was one of 13 initiatives supported by COORDINARE. It was part of a project designed to build the capacity and capability of our region’s general practices to move towards a PCMH model of care.

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WEIGHT MANAGEMENT IN GENERAL PRACTICE

General practitioners are in a great position to coordinate care for patients who may be concerned about their weight. 

Bulli Medical Practice’s weight management program was one of 13 initiatives supported by COORDINARE. It was part of a project designed to build the capacity and capability of our region’s general practices to move towards a PCMH model of care.

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RESPIRATORY DISEASE MANAGEMENT CLINIC

Within a nurse-led clinic, the practice nurse is the main care provider for the patient. The role of the practice nurse can include disease identification and tracking, health promotion and symptom exacerbation prevention activities.

The nurse-led respiratory management clinic was one of 13 initiatives supported by COORDINARE. It was part of a project designed to build the capacity and capability of our region’s general practices to move towards a PCMH model of care.

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BONE HEALTH GROUP CLINIC

Group appointments allow patients to come together with a team of healthcare professionals to receive education about a specific disease or medical condition.

The bone health group clinic was one of 13 initiatives supported by COORDINARE. It was part of a project, designed to build the capacity and capability of the region’s general practices to move towards the PCMH model of care.

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MY HEALTH RECORD AWARENESS

COORDINARE supported the expansion of My Health Record across South Eastern NSW by raising awareness and understanding of this important initiative.

We increased awareness of My Health Record within local communities through a program developed in partnership with six local Councils incuding Wollongong, Kiama, Eurobodalla, Yass Valley, Queanbeyan-Palerang, and Snowy Monaro.

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SHARED MEDICAL APPOINTMENTS

COORDINARE has an important role to play in facilitating and co-designing programs within primary care that aim to reduce the burden of chronic conditions in our region.

The Shared Medical Appointments initiative represents a new model of care for the prevention and management of chronic conditions in general practice.

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ANNUAL REPORT CARD 2017 / 2018

We are delighted to release our third annual Report Card which showcases our key achievements and highlights some of the work we have undertaken.

2017/18 has seen our PHN continue to evolve and mature, consolidating our relationships across the region and building on collaborative efforts with our partners.

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REGIONAL MENTAL HEALTH AND SUICIDE PREVENTION PLAN

We worked collaboratively with the Illawarra Shoalhaven and Southern NSW Local Health Districts to develop a Board approved Regional Mental Health and Suicide Prevention Plan.

The plan has nine priority areas against which key actions are identified that involve working together across the health system, with consumers and other stakeholders, to provide better integrated care for people with mental illness.

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ILLAWARRA SHOALHAVEN INTEGRATED CARE STRATEGY

We have been working with local health providers to ensure greater service and system integration between primary and acute care.

To ensure patients and consumers experience care which is seamless, timely and appropriate in our region, we have built a strategic alliance with the Illawarra Shoalhaven Local Health District, and developed the Board approved Illawarra Shoalhaven Integrated Care Strategy.

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ANNUAL REPORT CARD 2018 / 2019

We are delighted to release our fourth annual Report Card which showcases our key achievements and highlights some of the work we have undertaken.

2018/19 has been a standout year for COORDINARE and seen our PHN continue to evolve and mature. Most importantly, we have continued to work with health professionals and consumers to design effective services that address identified needs of the people in our region.

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SPECIALIST TELEHEALTH HUB

Telehealth allows patients access to specialist care close to their home, through virtual consultation. For people living in regional communities, telehealth can enhance patient experience by streamlining access to specialists, hospitals and other health service providers.

Jindabyne Medical Practice’s paediatric specialist telehealth hub was one of 13 initiatives supported by COORDINARE. It was part of a project designed to build the capacity and capability of our region’s general practices to move towards a PCMH model of care.

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RESPIRATORY EDUCATORS IN GENERAL PRACTICE

Inviting respiratory educators in to general practice allows patients to access specialist care in the convenient and familiar surroundings of their usual medical provider.

Respiratory educators in general practice was one of 13 initiatives supported by COORDINARE. It was part of a project designed to build the capacity and capability of our region’s general practices to move towards a PCMH model of care.

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DIABETES MANAGEMENT IN GENERAL PRACTICE

Practice nurse-led diabetes consultations allow patients with poorly-controlled diabetes to receive enhanced care for their condition at their local medical practice. 

Lakeside Medical Practice’s nurse-led diabetes program was one of 13 initiatives supported by COORDINARE. It was part of a project designed to build the capacity and capability of our region’s general practices to move towards a PCMH model of care.

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