Resource
Background
One in 35 Australians has limited English proficiency (LEP). Patients with LEP are likely to
suffer more frequent and severe adverse events in hospital (1--3). There are case reports
of unnecessary invasive interventions and missed diagnoses resulting in death occurring
due to lack of interpreter use (4, 5)
Despite the availability of a national telephone interpreter service (TIS) and state-funded
interpreter services in Australia, interpreter services remain alarmingly underuse...