Medicare Mental Health provides free and confidential mental health advice, support, and guidance. Anyone in Australia can call the phone service on 1800 595 212 for themselves or on behalf of someone they care for, to find the best mental health and wellbeing support.

Experienced staff can help connect people with the right support, whether that’s with one of the Medicare Mental Health services or from another free or low-cost mental health provider.

Call Medicare Mental Health on 1800 595 212 (8:30am to 5pm weekdays, except public holidays). For urgent help, call 000 or find crisis support. 

This is a free digital mental health service for people aged 16 years and over who are feeling stressed, overwhelmed, worried or experiencing low mood. No referral or diagnosis is needed.

Through online tools and optional support from a qualified practitioner via telehealth, the service helps people experiencing mild mental health challenges build practical skills to manage and improve their mental health. Read more here.

To find out if the service is right for you, call 1800 595 212 and speak with a trained professional who can connect you with appropriate support. Visit the Medicare Mental Health Check In website here.

Medicare Mental Health Centres provide a place for anyone to access free and confidential walk-in mental health information, services and supports.

Centres offer immediate support for people in distress, including their family and carers. They are staffed by qualified professionals 
and people with lived experience of mental health challenges.

No referral, appointment or Mental Health Treatment Plan is needed. Visit your nearest centre or call 1800 595 212 to find a service near you.

Find more information on our Medicare Mental Health Centres and Mental Health Hubs webpage.

Medicare Mental Health Kids Hubs provide a safe and welcoming place where children and their families, carers, and kin, can access free mental health and wellbeing supports and services.

They are designed for children aged 0 to 12 years experiencing mild to moderate developmental, emotional, relational 
and/or behavioural challenges. Experienced staff work with families to find the right support for their child.

No diagnosis or referral is needed to access a Kids Hub. Find your nearest hub or call 1800 595 212.

Looking for support or guidance for yourself or someone else? The national Medicare Mental Health website makes it easier to find trusted mental health information, services and support.

The website provides information about Medicare Mental Health initiatives, multi-purpose support, crisis support, helplines and web chats, clinician-supported online therapy, self-guided programs and tools, as well as peer support forums.

Find support for your wellbeing, on seeking help, or learn how to help someone else.

Explore the Medicare Mental Health website at your own pace to find helpful information and resources, for yourself or someone you care about.

Take the anonymous online quiz to better understand what you’re experiencing, what to do about it, and get suggestions for relevant and evidence-based mental health services to try.

The quiz is for people aged 18 and over. If you are under 18, see the support for young people page. For under 12 years, find support for children here.