Co-design and consultation at COORDINARE
We commission to drive and implement reform, to position and arrange for system integration and invest in services that have a positive impact for the community. Through our commissioning, we collaborate, build strategic partnerships and make change for the better.
Co-design plays a role at every step of the commissioning cycle, throughout the strategic planning, procurement and evaluation phases. At each step of our commissioning approach there are opportunities to involve the community and key stakeholders to understand and address the needs of the region.
Understanding the health needs of communities, and how people prefer to use and access services, helps COORDINARE to design better connected models of healthcare, and to work with available service providers to meet consumer needs.
You can find current co-design and consultation opportunities below and stay up to date with opportunities by following us on Facebook.
Commissioning review: co-design and consultation process
- Purpose of the review
- Phase 1: Initial insights
- What's next in the co-design consultation process
- Have your say
COORDINARE - South Eastern NSW PHN receives funding from the Commonwealth Department of Health and Aged Care to commission primary mental health services for people with severe mental illness who are being supported in primary care.
We are currently progressing a review of commissioned severe and complex primary mental health services to improve how these services can best meet the needs of people they aim to support.
The current program model was established in July 2017 and is delivered by two providers:
- Shoalhaven Family Medical Centres' Rural Outreach Mental Health Service (ROMHS)
- Grand Pacific Health's Integrated Recovery Service (IRS)
Regularly evaluating the effectiveness and suitability of the services that we commission is an important responsibility of COORDINARE towards our purpose of improving the health of communities in South Eastern NSW.
The information and insights gathered through this review will be considered and used by COORDINARE to inform our approach to future commissioning of these vital services for people in the South Eastern NSW catchment.
In early 2025, we are aiming to commence any change management processes required, to ensure certainty and continuity for existing clients and workforce involved in these programs.
Thank you to community members and providers who participated in recent consultations. We had high quality engagement and feedback across each of the sessions provided which included consultation feedback from more than 200 individuals.
There were a number of key findings that emerged from this phase. You can access the summary of findings here.
Follow-up consultation will be held in December 2024 that aims to validate these findings and test potential options with those who have been involved in the review process so far through more targeted activities with identified stakeholder groups.
The findings from these consultations will be released in early 2025.
If you would like to provide any feedback regarding the initial insights found during phase one of COORDINARE's co-design and consultation process for severe and complex primary mental health services available in South Eastern NSW - you can complete our general feedback form here.
Page last updated: December 2024.