Tools for health professionals

There are a number of services and resources available to assist GPs and health professionals with the care of patients from multicultural backgrounds.

Appointment Reminder Translation Tool

The NSW Multicultural Health Communication Service's online Appointment Reminder Translation Tool allows you to translate appointment details into your client's language.

Culturally and Linguistically Diverse (CALD) Assist

CALD Assist is an app which offers a simple and dynamic way for health care workers to communicate with patients from multicultural backgrounds when an interpreter is not available. Please note that a qualified interpreter should always be used in the first instance.


Find more translated resources and supports for your patients on our Support for multicultural communities page

Need an interpreter? Call Translating and Interpreting Service (TIS) National on 131 450 or visit