What is Provider Connect Australia™?

As a single place to update your business information, Provider Connect Australia™ (PCA™) aims to improve the accuracy of healthcare service and practitioner information, while reducing the amount of time and manual duplication of notification to health service directories, communication services, and other key partners in your healthcare service delivery.

When a healthcare provider organisation updates their details in PCA™, a notification is automatically sent to all nominated partners including hospital, pathology and radiology services, secure messaging providers, software providers, and primary health networks. Healthcare provider organisations choose which business partners they would like to connect with and have their healthcare service information updates to shared. 

COORDINARE have partnered with Provider Connect Australia™ to help transform data accuracy and increase digital health interoperability across the Australian healthcare ecosystem. 

A growing number of healthcare providers and business partners are using the free PCA™ service to streamline their relationships and reduce their admin burden. 

How it works

 

How do I register for Provider Connect Australia™ and business partners?

The registration process establishes your agreement that the Agency, as the operator of PCA™ to collect and share information with your business partners on your behalf. Registration requires a PRODA account and can be completed by following these steps:

  1. Read the pre-registration checklist
  2. Register your organisation
  3. Set up your organisation
  4. Link your organisation to the National Health Services Directory (NHSD) and other business partners*
  5. Maintain organisation details

Tip* to ensure key updates are shared during the holiday season or during times of disaster, COORDINARE recommends practices link their PCA™ account to the following business partners as a minimum:

Further resources

If you have any questions or would like more information, please contact COORDINARE’s Digital Health Team via email at digitalhealth@coordinare.org.au or call 1300 369 002.

Healthcare Providers can also get support to register for and maintain their PCA™ account by calling the Agency's Digital Adoption Support team on (02) 6223 0741 option 3.