Prepare your organisation

  • Primary care professionals

    Emergency Response Planning

    Disaster preparation is essential to service continuity. Develop an emergency response plan and review/update it every year so you can be better positioned to respond to an emergency. Use COORDINARE's Disaster Planning and Response checklist to check if your plans are as up-to-date and comprehensive as they could be.

  • Two women meeting

    General Practice Disaster management toolkit

    Our General Practice Disaster management toolkit is an in-depth resource for practices who want to take their emergency planning and preparedness to the next level. The toolkit steps you through three quality improvement activities to undertake and includes valuable information, checklists and resources.

    External Link Download the toolkit
  • Man shaking hands in a group

    Build your community

    Checking in with other local practices and health services, such as pharmacy, imaging and pathology about their plans is a great way to start to develop a community approach to responding to emergencies. Include the contact details of your local health services in your emergency plan, and don't forget to have a plan in place to send communications to patients about service disruptions or changes.

  • Female doctor learning online.

    Disaster preparedness CPD Activity

    COORDINARE have created an RACGP and ACRRM CPD Approved mini audit where you can critically analyse the plans and procedures that are already in place in your practice, learn about the best practice principles involved in business continuity and disaster planning, then choose and plan one area for quality improvement.

    External Link Find out more

Prepare your patients

Respond

  • Team meeting

    Managing emergencies in general practice

    The Royal Australian College of General Practitioners (RACGP) developed the Managing emergencies in general practice guide to assist practices in disaster preparation, response and recovery.

    External Link Download the guide
  • Lady using telehealth

    Digital health

    Telehealth is crucial for people in rural and regional areas, particularly those displaced by disasters.

    If you do not currently have a telehealth platform or would like any information or support, please contact our Digital Health Team on 1300 069 002.

    External Link Find out more
  • Group of healthcare workers

    Could you volunteer?

    COORDINARE currently holds a register of almost 60 individuals who are willing to assist during an emergency situation.

    We are always looking for more health professionals and administration staff to join our disaster response register.

    External Link Register as a volunteer
  • Doctor's office corridor

    Could your organisation help?

    Primary care organisations can register their interest in providing assistance, in the event that an emergency or disaster impacts their local area.

    Support could be in the form of scaling up, hosting staff from affected organisations, providing vaccine fridge space, or by temporarily taking on new patients.

    External Link Register your practice

Recovery

  • Temporary and emergency housing

    For people who cannot stay in their homes due to natural disasters.

  • Recovery services centres

    Face-to-face, phone and online support for NSW residents affected by natural disasters.

  • Financial assistance

    Disaster relief payments, grants, and packages.

  • Life in Mind

    Support for individuals and communities following natural disasters.

  • Local support options

    Browse our commissioned services within the PHN region.

  • Disaster Mental Health Hub

    Information, resources and training from Phoenix Australia.

  • DRS4DRS

    An independent program providing doctor-to-doctor confidential support and resources. 

  • Nurse support line

    Support service for primary health care nurses, providing access to professional advice and guidance.

  • AAPM member assistance program

    Access a dedicated private, on-demand support service for AAPM Members.