Management of Chronic Pain in South Eastern NSW
Request for proposal (RFP)
Background
In Southern NSW, 30% of adults are estimated to experience chronic pain. In 2020, 87,993 people in the South Eastern NSW (SENSW) catchment suffered from chronic pain, and this number is projected to grow by 23.6% to 108,745 by 2050. This will place a high burden on health and social services.
Many consumers, especially in rural, regional, and remote areas, lack access to best-practice pain management services. The SENSW catchment, particularly Southern NSW, is largely rural (MM5 and MM4), leading to health service access issues and poor outcomes. Barriers include geographic isolation, limited specialist services, out-of-pocket costs for allied health appointments, and access to culturally responsive care.
COORDINARE - South Eastern NSW PHN invites proposals from eligible and suitable organisations to deliver a Chronic Pain Management Program to support primary care and contribute to improved health outcomes for people living with mild to moderate pain in the SENSW region.
The available funding is $258,482 (excl. GST) for the service to be delivered until 30 June 2026.
Important documents
Timeline
| Request for proposals released | 31 March 2025 | Completed |
| Industry briefing - information session (online via webinar) | 12-1pm, 7 April 2025 | Completed |
| Deadline for questions addressed to COORDINARE (via TenderLink) | 14 April 2025 | Ongoing |
| Last day for proposals to be received - late applications will not be accepted | 6pm, 28 April 2025 | Ongoing |
| Evaluation of proposals | Early May 2025 | Ongoing |
| Clarification / negotiation with shortlisted providers | Mid-May 2025 | Ongoing |
| Contracts awarded | June 2025 | Ongoing |
| Contracts commence | June 2025 | Ongoing |
Industry briefing
View an update on the industry briefing, as well as the presentation slides here and Q&A answers here.
How to apply
Applications close at 6pm AEST 28 April 2025.
To apply complete all sections of the electronic form on TenderLink (registration is free) and include all relevant documentation as outlined in Section 7 of the RFP guidelines under Assessment Criteria.
Submitting an incomplete application may disqualify you from the evaluation process.
Contact us
All questions about the RFP process or content can be submitted anonymously via the online forum following registration on TenderLink.
